Frequently Asked Questions

Here are our most frequently asked questions. If you still need help then please contact us at oils@scentrie.com

About Our Company & Our Products

We like it when you smell good! That's what we're all about, point blank period.  We are committed to offering you the best quality and variety of perfume oils that won't break the bank.  Come check us out- your scent wardrobe will never be the same. 

Our rollerball fragrance oils are are made to the highest concentration that can safely applied to skin.  The rollerball applicator can accommodate the thicker oil consistency, and helps prevent wasting oil because it is easier to direct the oil exactly where you want it on the skin.

Our sprays are made up of fragrance oil combined with a propriety base which allows the oil to mist from an atomizer.  Our sprays are far more concentrated than typical colognes and perfumes, which usually only contain 2 % to 4% fragrance.

Due to a recent increase in postage, we are unable to send out samples without an accompanying purchase.  However, we do strive to include a complimentary sample of our choosing at our discretion, depending on availability, with your order. Specific sample requests cannot be accommodated.

We use glass rollerball and spray bottles for all of our products.

We do not claim or represent our products to be original nor do we represent that they are exact copies. Any references to brand names are made strictly for comparison. These are fragrance body oils, NOT original perfumes and colognes. 

Easy!  Simply select CONTACT from the menu on any page on our site, or email us at oils@scentrie.com.

Returns

Due to the hygienic nature of our products, we do not offer any returns. All sales are final. Thank you for understanding our NO RETURN / NO REFUND POLICY. 

Please contact us if your order was damaged during shipping or if you've experienced an extenuating circumstance.

Shipping

We are located in and our products ship from Texas.  We ship within the 48 contiguous states.  Orders usually take up to 2-3 business days to process, and are usually received by the customer in 2-3 business days after that.  You will receive an email confirmation with a tracking number once your order ships.